Shipping policy
Shipping Policy
Order Processing
Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
Delivery Times
UK Mainland: 2-4 business days
UK Highlands & Islands: 3-6 business days
International: 5-14 business days, depending on destination
Shipping Costs
Shipping costs are calculated at checkout based on your order weight, dimensions and delivery destination. Any applicable free shipping thresholds will be displayed at checkout.
Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date so we can arrange a replacement or refund.
Contact Us
For questions about your shipment, please contact us at:
ArcCCTV
info@bbls360.co.uk
07908 776744
Regent88 Offices, 210 Church Road, London, England, E10 7JQ, UK